Posts Tagged ‘Managed’

Managed Versus Unmanaged IT Support: How Live Support Can Improve Work Efficiency











ETech 7

New York, NY (PRWEB) May 12, 2013

Why should a company bother hiring an IT department at all? In today’s modern world where software is often available freely and legitimately from various sources on the internet, the hiring of human beings to work on computers might seem like less of a necessity and more of a luxury. After all, who needs backup services when their new computer with a free trial of Skydrive? Antivirus protection? Solved with a free trial of Norton. Concerns about spyware? Fixed by running the internet browser in “private mode”.

Yet while it’s easy to write off physical employees as surplus labor, Etech 7 CEO Emil Isanov cautions against letting go of the existing IT staff right away.

“Software can do a lot of things for a company” Mr. Isanov says, “and the idea of being able to obtain a valuable company service for ‘free’ is always appealing to business employers as well as employees. But that having been said, there’s a lot that software can’t do. Norton Antivirus, for example, can indeed protect you from a great many potential threats out there. But, it can’t protect you from every threat, it can’t selectively monitor your network traffic to inform you as a company owner which services (or which employees) are clogging the network, and once a problem manifests itself, while it can tell you the basics of what is wrong, it can’t give you a detailed report, explain that report to you, and then fix the issue itself. Those are things that a live team is needed for, and that’s what we mean when we say Etech 7 is a managed IT service–we mean that it’s managed by people, by us.”

And when it comes to potential IT failures, Mr. Isanov says, having a friendly face in the right place at the right time can make all the difference.

“The fact is that IT is a stressful profession and a stressful field. By nature, it involves attempting to set something up, waiting for it to go wrong, and then going about fixing it. In a way, technical support is the profession of waiting for things to go wrong. And while a trained technical professional like one of our employees can keep a cool head and a steady mind in the midst of an IT disaster, a company CEO or high level employee, in the midst of dealing with phone calls, memos, new customers, business pitches, and all other sorts of things specifically pertaining to their job might very well panic upon dealing with the day to day stress and Norton popping up on their work machine with a scary looking yellow window with red text that says that their data’s been compromised. If you want basic protection that might work some of the time, then by all means—go ahead and entrust your entire business’ data to a free program found through a Google search. But if you wants security? Results? And the guarantee of a trained employee that will fix the issue before it manifests itself a second time? Well, that’s when you call Etech 7, one of the best managed IT services in New York City.”

About the Company:

ETech 7 is a technology services leader offering managed IT services, IT outsourcing, backup and disaster recovery solution. Please visit ETech7.com or contact (212) 997-1202 for more information.























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Related Management & Leadership Press Releases

Solix Technologies, Inc. Expands Managed Services Offering











Santa Clara, CA (PRWEB) October 24, 2012

Solix Technologies, Inc., a leading provider of enterprise data management (EDM) solutions, today announced Solix EDMS Managed Services, an enterprise data management solution delivered “As-a-Service.” For a low monthly fee, Solix will deliver database archiving, data masking, application retirement and test data management services. Customers may configure private cloud deployments or leverage the Solix Cloud for full scope solutions including cloud infrastructure.

Enterprise data management “As-a-Service” enables IT organizations to refocus precious resources on core business activity and still achieve the benefits of efficient data management including improved application performance, reduced storage costs, sensitive data protection, and efficient test data management. Through a pay-as-you-go model, customers achieve the fastest possible ROI and eliminate upfront costs by up to 70%.

Honeywell, a leading industrial manufacturer was modernizing its application platforms around a new set of common processes, and it chose to use Solix EDMS Managed Services for Application Retirement to retire its inactive legacy data.

“Solix allows us to retire our legacy application data and still provide data access to our end users,” said Kim Shockey, Director of Applications, for Honeywell Automated Control Systems. “The Solix pay-as-you-go model allowed us to deliver significant cost savings back to the business by decommissioning legacy applications on our own schedule and without a big, upfront commitment.”

“Much of enterprise data management is about a one-time event performed on legacy or non-production data,” said Mark Lee, Sr. VP of Services, Solix Technologies, Inc.. “Precious IT resources should be focused on the new application platform versus legacy applications. Solix EDMS Managed Services assures that legacy data is safely managed.”

Learn more about Solix EDMS Managed Services by downloading the white paper, “Enterprise Data Management “As-a-Service” at http://www.solix.com/whitepapers.htm

Learn more about Solix EDMS Managed Services by downloading the data sheet, “Enterprise Data Management “As-a-Service” at http://www.solix.com/datasheet.htm

Learn more about Solix Cloud by downloading the white paper, “Solix Cloud – Managing Data Growth with Database Archiving and Application Retirement” at http://solixcloud.com/whitepapers.htm


About Solix Technologies

Solix Technologies, Inc., the leading provider of Enterprise Data Management (EDM) solutions for the cloud, helps businesses improve application performance, reduce storage costs, and meet compliance and data privacy requirements by achieving Information Lifecycle Management (ILM) goals. The Solix Cloud and Enterprise Data Management Suite (Solix EDMS) software enables organizations to implement Database Archiving, Test Data Management (Data Subsetting), Data Masking and Application Retirement across all enterprise data. Solix EDMS Managed Services provides data management services for a low monthly fee. Solix Technologies is headquartered in Santa Clara, California and operates worldwide through an established network of value added resellers (VARs) and systems integrators.

Visit Solix Technologies on the web at http://www.solix.com and follow Solix on Twitter (http://www.twitter.com/solixedms) and Facebook (http://www.facebook.com/solixtechnologies).























Vocus©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.