Outsourcing

Outsourcing jobs MP Kellie Leitch on RBC replacing Canadian staff with temporary foreign workers.
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RBC outsourcing jobs Canada’s largest bank is replacing some of its Canadian employees with foreign workers. Kathy Tomlinson reports.
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Statera, a Leading Provider of Technology Services that Drive Business Transformation, Named Among Top Network integrators by Phoenix Business Journal












Englewood, CO (PRWEB) May 17, 2013

Statêra, “We Make Cloud and IT Services Easy™,” is pleased to announce that the Phoenix Business Journal’s THE BIZ LIST Published May 10th, 2013 of Phoenix’s Top Network Integrators named Statêra sixth on the list. The Phoenix Business Journal ranks network integration companies by the number of valley integration employees. For over a decade, Statêra has provided expert IT services, staffing, strategy and consulting, and IT project management, and more recently added outsourcing and cloud services brokerage.

“It’s great to be recognized as one of the top Network Integrators in Arizona when measured by employee count, but we are also excited by our incredible customer satisfaction, and our deep list of brand recognized clients as a true measurement of success. With a new and improved value proposition, and a singular focus on our customers use of technology, look for Statêra to move up this list in the future,” said Tim Bauer, Managing Partner, Statêra.

“We aim to continue to be recognized as a top network integrator and software developer in all the markets we serve, in addition to expanding our cloud services brokerage and other service offerings,” added Carl Fitch, CEO, Statêra.

About Statêra

Statêra is a leading IT services provider that helps companies to optimize performance by mapping strategic goals and objectives to IT initiatives. With over a decade of experience, Statêra leverages best practices and uses today’s top technology solutions to provide powerful insight into your enterprise, solve your mission-critical problems, drive return on investment and transform your business. We are experts in moving our clients to the Cloud, CRM, web and mobile platforms, and collaboration software, as well as custom software applications development. Our IT services, IT project management, strategy consulting and managed cloud services brokerage balance people, processes and technology to get your technology needs met on time and on budget. Headquartered outside of Denver, Colorado, Statêra has local offices in Dallas, Texas; Phoenix, Arizona; Salt Lake City, Utah; and Seattle, Washington, and clients worldwide. Call us at 1.866.697.0266 or visit http://www.Statera.com.











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CBE Companies is Expanding in the Cedar Valley











CBE Corporate Headquarters, 1309 Technology Parkway, Cedar Falls, Iowa.


Cedar Falls, Iowa (PRWEB) April 12, 2013

CBE Companies (CBE), a newly formed business process outsourcing (BPO) company, announced that it is actively recruiting for over 120 new positions in Waterloo and Cedar Falls. The company also announced that it is closing its West Des Moines operations later this year. Both are part of a larger strategic plan positioning CBE for expansion in the Cedar Valley due to growth with the company’s current client base, as well a re-structured business model to include an array of BPO solutions.

Chairman and CEO Tom Penaluna said, “While the decision to close the West Des Moines operational site was very difficult, our strategic plan positions CBE to become so much more than it is today, which is very exciting. We are entering the marketplace with innovative solutions that solve specific business challenges for our current and future clients. Therefore, the talent we need continues to evolve. This presents tremendous opportunity for current and future CBE employees.”

This is not CBE’s first expansion in the Cedar Valley. CBE was formed in 1933 and has maintained its corporate headquarters in the area ever since. Just ten years ago, CBE employed 150 individuals in the Cedar Valley. Today, that number is nearly 600. Because the company has realized a rich talent pool in the Waterloo and Cedar Falls market, it is able to retain and add jobs as needed. Penaluna said, “CBE is in a growth expansion. Closing the West Des Moines office positions us better to reduce costs while utilizing surplus space in other existing offices in Iowa and Kansas. We continue to be impressed with the quality of job candidates in the Cedar Valley area where the bulk of our immediate expansion will take place.”

Through its subsidiary, CBE Group, the organization is consistently recognized as a top five Employer of Choice in the Cedar Valley. It has also been recognized by WorkplaceDynamics as one of Iowa’s Top Workplaces. Senior Vice President of Human Resources Mary Phillips said, “We are proud to offer a workplace that employees say feels like family. Our employees benefit from an innovative culture, advancement opportunities, personal and professional training and development, as well as a competitive benefits package.”

Interested candidates can find complete job descriptions and apply online at http://www.cbejobs.com.

About CBE Companies

CBE Companies was formed in 2013 in an effort to expand in the marketplace and emerge as a BPO organization. Today, CBE Companies is the parent company of CBE Group, CBE Customer Solutions, and Argent Account Acquisitions. The mission of CBE Companies is to make its customers better through a focus on the deepest understanding of its customers’ business, innovative solutions that provide clear value in solving specific business challenges, and a unique culture and investment in employee engagement.











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Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.









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Buckle Up: CallSocket Announces Appointment of Mary Cook as Chief Operating Officer











CallSocket is headquartered in Oakland’s historic Tribune Tower


Oakland, CA (PRWEB) November 08, 2012

CallSocket, a United States-based outsourced call center services company in Oakland, California, announced today that Mary Cook has joined the company as Chief Operating Officer.

“We’re excited to have Mary join the team,” said Allan Young, founder of CallSocket. “She’s built a career out of empowering customers. CallSocket is a brave new company looking for courageous and talented individuals who are committed to customer service because it matters. We deliver amazing customer service on-demand.”

Mary has almost twenty years of global experience working with Fortune 500 companies in healthcare, financial services, telecommunications and retail to develop and improve operations of customer service centers.

Previously, Cook was an executive with Seattle-based Varolii, a Software-as-a-Service (SaaS) company specializing in customer interaction management software. She most recently served as Varolii’s Call Center Practice Manager. In her role, Cook worked with customers to assess their current and future state call center and communication needs, along with building business cases to support recommendations. Cook has a master’s degree in business management from Strayer University, and a bachelor’s degree in management and leadership from Judson College, along with a PMP from Boston University.

CallSocket operates and hires exclusively in the United States. The company recently acquired the historic and iconic Oakland Tribune Tower, to serve as headquarters, where it plans to create hundreds of new jobs. CallSocket’s agents respond to customer service opportunities over not just the traditional phone call but also through email, SMS, instant chat, and social networks.

“I’m thrilled to be a part of this new generation of contact centers,” said Mary. “CallSocket is the contact center of the future. Today’s customer talks about and interacts with your brand over many different channels – phone, email, SMS, mobile, instant chat, and social networks – and each impression counts,” said Cook. “With the emergence of mobility and social media as the way to reach consumers, companies have an opportunity to provide a richer and more complete customer experience across the entire customer life-cycle. I look forward to working with CallSocket, the Oakland community, and our customers to developing new customer and brand experiences.”

CallSocket is a newly-created company in 2011 headquartered in the historic Oakland Tribune building with over 30,000 square feet situated on 3 floors. CallSocket plans to create over 300 jobs in 2 years.

For more information, please visit our website at http://www.callsocket.com.























Vocus©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.









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